MS-102 – Configure Client Connectivity to Microsoft 365
1. Which feature allows Outlook to automatically locate Microsoft 365 services?
Autodiscover
RPC/TCP
Outlook Anywhere
Autodiscover automatically configures Outlook without manual settings.
2. Which DNS record is required for Outlook Autodiscover with Exchange Online?
CNAME
MX
TXT
The Autodiscover CNAME points to autodiscover.outlook.com.
3. Which protocol is the ONLY supported protocol for Outlook connectivity to Exchange Online?
MAPI/HTTP
RPC/HTTP
RPC/TCP
MAPI over HTTP is the only supported protocol for Exchange Online.
4. In a hybrid deployment, where does Outlook first look for Autodiscover when on the internal network?
Active Directory SCP
Internet DNS
Microsoft 365 portal
Outlook queries the Autodiscover Service Connection Point in AD DS.
5. Microsoft 365 endpoints are required for client connectivity. What do they include?
FQDNs, URLs, ports, IP ranges
Only DNS zones
Only IP addresses
Endpoints define how clients connect to Microsoft 365 services.
6. Which tool provides automated fixes and detailed logs for Outlook and OneDrive issues?
Microsoft 365 Support and Recovery Assistant
Microsoft Remote Connectivity Analyzer
Event Viewer
SARA diagnoses issues, applies fixes, and generates log files.
7. Which tool simulates client logon and mail flow scenarios?
Microsoft Remote Connectivity Analyzer
Microsoft Message Analyzer
Azure Network Watcher
RCA simulates connectivity tests and provides troubleshooting steps.
8. Which DNS scenario requires Autodiscover records on both internal and external DNS?
Split-brain DNS
Different internal/external namespaces
Cloud-only DNS
Split DNS uses the same domain name internally and externally.
9. Which protocol supports Hybrid Modern Authentication?
MAPI/HTTP
RPC/TCP
IMAP
Hybrid modern authentication is supported only by MAPI/HTTP.